Support & Help Center

Get assistance with our high-purity lipids, bio-lubricants, and technical protocols. Our support team is ready to help you with product inquiries, technical data, and application guidance.

You can reach our technical support team via email at info@shealeas.net or by phone at 799-613-4522 during business hours (Mon-Fri, 9 AM - 5 PM EST). For urgent matters related to aerospace or automotive applications, please specify in your subject line.

We aim to respond to all inquiries within 2 business hours. For technical questions regarding cold-weather performance of our biodegradable hydraulic fluids, a specialist will contact you within 4 hours.

Yes, comprehensive documentation and safety data sheets (SDS) for all our synthesis protocols are available. Please visit our Support page to access technical libraries and download resources.

Sample requests for qualified research and development teams are available. Please contact our sales and support team via the Contact form with details about your institution and intended application.

Our main Canadian research facility is located at 447 Windler Trace Suite 780. Visits are by appointment only for technical partners and clients.

Recommended Solutions & Protocols

Expert guidance for selecting and implementing our high-performance bio-based lubricants and green chemistry processes.

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For Aerospace

Cryo-Lipid Hydraulic Fluid

High-Purity & Stable

Our flagship synthetic lipid fluid maintains viscosity down to -55ยฐC, ideal for aircraft hydraulic systems in Arctic operations. Biodegradable and non-toxic.

Request Sample
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For Automotive

Bio-Gear Lubricant EV Series

Low-Friction & Green

Specially formulated for electric vehicle reduction gears. Provides superior wear protection with 85% lower carbon footprint than petroleum-based alternatives.

Technical Data
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Green Protocol

Solvent-Free Synthesis Kit

Lab-Ready & Efficient

A complete kit for in-house synthesis of bio-lubricants using our patented green chemistry methods. Reduces waste and energy consumption by 60%.

Order Kit
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Consultation

Cold-Weather Performance Audit

Custom Analysis

Our engineers analyze your current lubricant performance in extreme cold and provide a tailored migration plan to our bio-based solutions.

Schedule Audit